Difference between revisions of "Opentaps Users Manual"
From Opentaps Wiki
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**[[Using the Integrated Web-Site Store]] | **[[Using the Integrated Web-Site Store]] | ||
**[[Configuring and Publishing Your Web-Site Store]] | **[[Configuring and Publishing Your Web-Site Store]] | ||
| + | ***[[Browsing to the Web Store -- Configure the Mount Point]] | ||
| + | ***[[The Web Store URL and Ports]] | ||
| + | ***[[Localization for Language, and Taxation]] | ||
**[[Your Customer's Online Shopping Experience]] | **[[Your Customer's Online Shopping Experience]] | ||
| − | ***[[Customer Accounts at Your E-commerce Store]] | + | ***[[Web Store Layout and Page Navigation]] |
| + | ***[[Customer Accounts or Anonymous Shoppers at Your E-commerce Store]] | ||
| + | ***[[Your Web Store Products, and Catalogs]] | ||
***[[Shopping Cart Functionality]] | ***[[Shopping Cart Functionality]] | ||
| − | ***[[Check-out and Payment]] | + | ***[[Check-out, Shipping and Payment Methods]] |
| + | ****[[Configuring the Payment Gateways]] | ||
***[[Order Status, Order History, and Online Cancellation Option]] | ***[[Order Status, Order History, and Online Cancellation Option]] | ||
***[[Customer Notification Emails]] | ***[[Customer Notification Emails]] | ||
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*[[Marketing Functionality in the Online Web-Site Store]] | *[[Marketing Functionality in the Online Web-Site Store]] | ||
**[[Featured Products]] | **[[Featured Products]] | ||
| − | **[[ | + | **[[Finding Products Via Catalogs or Searches]] |
| + | **[[Products and Details Pages]] | ||
**[[Promotions and Discounting Rules]] | **[[Promotions and Discounting Rules]] | ||
**[[Cross Selling]] | **[[Cross Selling]] | ||
**[[Shopping Lists, Quick Add List, and Shopping Cart Persistence]] | **[[Shopping Lists, Quick Add List, and Shopping Cart Persistence]] | ||
**[[Quotes and Requests]] | **[[Quotes and Requests]] | ||
| − | **[[Surveys, Blogs, and Forums]] | + | **[[Reviews, Surveys, Blogs, and Forums]] |
**[[Loyalty Points]] | **[[Loyalty Points]] | ||
| − | *[[Tracking Web-Site Statistics]] | + | *[[Tracking Your Web-Site Store Statistics]] |
*[[Using Other Web-Site Stores Like Magento]] | *[[Using Other Web-Site Stores Like Magento]] | ||
Revision as of 19:56, 19 July 2010
Contents
- 1 Introduction To opentaps ERP + CRM
- 2 Step-By-Step Configuration for Business Process Administrators (ADMINS)
- 3 Using Customer Management Processing Power
- 4 Using Fulfillment Processing Power
- 5 Using Production Management Processing Power
- 6 Using Money Management Processing Power
- 7 The opentaps Vehicle for Teamwork and Coordination
- 8 Using Catalog Manager and Setting Up Your Products
- 9 Using the Web-Site E-commerce Store(s) for Your Catalogs and Products
- 10 Customers and Sales
- 11 Fulfilling Orders
- 12 Managing Inventory
- 13 Managing the Manufacturing Process
- 14 Purchasing
- 15 Managing Finances and Accounting
- 16 Analysis and Reporting
- 17 Additional Setup and Configuration
- 18 Standard Function Blocks
- 19 Upgrading opentaps
- 20 Importing Your Data
- 21 List of the Figures in the User Manual
Introduction To opentaps ERP + CRM
- Business Management System Overview
- Managing Your opentaps Implementation Project
- Documentation Notation
- Sections for Business Users, Administrators, and Technicians
- Installing opentaps for Production or for Evaluation
- Accessing Your opentaps Login Screen
- Configuring opentaps for Your Business
Step-By-Step Configuration for Business Process Administrators (ADMINS)
- Internet Security, Certificates, SSL
- Organizations and People
- Accounting, Ledger, Payment Methods, Time Periods, Taxation Entities, Initial Values
- Facilities Setup: Stores, Warehouses, Shipping
- Setup for opentaps email Handling
- Credit Card Processing
- Address Validation
- Additional Setup and Configuration Topics
- opentaps Performance Tuning Recommendations
Using Customer Management Processing Power
- What the Customer Management Processes Do
- Prerequisites for Users: IDs, Permissions, Navigation, Login
- Managing Leads, Contacts, and Accounts
- Managing Customer Interactions
- Managing Business Projections
- Managing Sales
Using Fulfillment Processing Power
- What the Fulfillment Management Processes Do
- Procurement Processes
- Inventory Processes
- Shipping Tab Processes
- Warehouses Organization
Using Production Management Processing Power
- What the Production Management Processes Do
- Product Manufacturing Structures
- Managing and Executing Production Runs
- Managing Fixed Assets
- Manufacturing Accounting
- A Step-By-Step Manufacturing Example -- A Configurable Product Run
Using Money Management Processing Power
- What the Money Management Processses Do
- Receivables Tab
- Payables Tab
- Employees Tab
- Partners Tab
- Ledger Tab
- Reports Tab
- Configure Tab
- Accounting Related Topics
The opentaps Vehicle for Teamwork and Coordination
Using Catalog Manager and Setting Up Your Products
- Introduction to Catalog Manager Concepts and Terminology
- Working with Products in the Catalog
- More About Working with Categories and Catalogs
Using the Web-Site E-commerce Store(s) for Your Catalogs and Products
- Web-Site Online Stores for your Catalogs and Products
- Using the Integrated Web-Site Store
- Configuring and Publishing Your Web-Site Store
- Your Customer's Online Shopping Experience
- Web Store Layout and Page Navigation
- Customer Accounts or Anonymous Shoppers at Your E-commerce Store
- Your Web Store Products, and Catalogs
- Shopping Cart Functionality
- Check-out, Shipping and Payment Methods
- Order Status, Order History, and Online Cancellation Option
- Customer Notification Emails
- Customer Returns
Customers and Sales
- Handling Emails
- Managing Partners
- Sales Teams and Account Teams
- Disabling Shipping to Customers
- Payment Terms and Credit Limits
- Customer Returns
- Using USPS Bulk Mail
- Managing Orders
- Merging Duplicate Customers
- Creating Surveys
Fulfilling Orders
- Reserving Inventory for Orders
- Picklists
- Stock Move
- Orders with Drop-Shipped Items
- Fulfilling Orders for Services
Managing Inventory
- Lot Level Inventory Tracking
- Managing Serialized Inventory
- Backup Warehouses
- Material Resources Planning
- Managing Third Party Inventory
- Transfer Shipment
Managing the Manufacturing Process
Purchasing
- Setting Up Suppliers
- Automating Purchasing with Requirements
- Purchasing Supplies
- Estimated Delivery Dates
Managing Finances and Accounting
- Transactions and Postings
- Time Periods
- Accounting Tags
- Encumbrances
- Receivables and Payables
- Manufacturing Accounting
- Employees and Payroll
- Work Effort and Time Sheets
- Configuring the General Ledger
- Ledger Transactions Reference
- Standard Accounting Procedures
- Importing Accounting Balances
- Appendix: Accounting for Engineers
Analysis and Reporting
Additional Setup and Configuration
- Archive Version - Configuring opentaps
- Using hot-deploy to Configure Your Company
- Managing Scheduled Jobs
- Installing opentaps on JBoss
- Configuring Notification eMails
- Managing Emails
- Setting up httpd and opentaps with mod_jk
- Setting up Outlook and Mobile Phone Synchronization
- Setting up Shipping
- Setting up credit card processing
- Setting up address validation
- Configuring VoIP Integration
- Configuring Single Sign On
- Keyboard Shortcuts
- Miscellaneous Tips
- Using REGEX Validation Patterns
Standard Function Blocks
- Find a Person or Organization with the Search Block
- Using The Calender Widget
- Merging Duplicates in CRMSFA
- Contacts Information Block
- Using The Notes Functionality
- Bookmarks and Files Block
- Pending Activities
- Activity History
Upgrading opentaps
- Upgrading from opentaps 1.0 to opentaps 1.4
- Upgrading from opentaps 0.9 to opentaps 1.0
- Upgrading from opentaps 0.8 to opentaps 0.9
- Upgrading from ofbiz 3.x to opentaps 0.8
Importing Your Data
- General Instructions
- Importing from NetSuite to opentaps
- Importing Data with Dataimport - This technical reference document describes how to develop custom import solutions.
