Difference between revisions of "Create Account Screen"

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(Contact Information)
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==Contact Information==
 
==Contact Information==
  
*'''Country Code''' - This is the relevant country code for the lead's phone number.  The default is set to the value configured in [[Configuring Your Applications#Configuring_the_CRM.2FSFA_Application|CRM/SFA Configuration]].
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*'''Country Code''' - This is the relevant country code for the account's primary phone number.  The default is set to the value configured in [[Configuring Your Applications#Configuring_the_CRM.2FSFA_Application|CRM/SFA Configuration]].
*'''Area Code''' - This indicates the relevant area code for the lead's phone number.
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*'''Area Code''' - This indicates the relevant area code for the account's phone number.
*'''Phone Number''' - This is the seven digit phone number for the lead.
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*'''Phone Number''' - This is the seven digit phone number for the account.
*'''Extension''' - This is an extension to direct your call to the lead or to the lead's department.
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*'''Extension''' - This is an extension to direct your call to your contact at the account.
*'''Person to Ask For''' - Should the lead not have a direct line, this will indicate a name to direct your call to the lead.
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*'''Person to Ask For''' - Should the contact at the account not have a direct line, this will indicate a name to direct your call to the appropriate person.
*'''Email address''' - This is the lead's email address.
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*'''Email address''' - This is the primary email address for the account.
*'''Web URL''' - This indicates the lead's personal or company web address.
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*'''Web URL''' - This is the primary web address for the account.

Revision as of 06:02, 28 September 2007

The "Create Account" screen is divided into the following sections:

Basic Account Details

Enter the appropriate information into the following fields:

  • Account Name - This is the name you are assigning to the account, and is a required field to create the account.
  • Parent Account - This optional field can be used to indicate a parent account for the account you are creating. You can enter the account ID manually or search for it using the [[lookup widget].
  • Local Name - This is the name of the account in its local language, if it is different from the general account name.
  • Site Name - ???
  • Preferred Currency - This indicates the preferred currency for the account. Select the currency from the drop down menu. The default is set during CRM/SFA Configuration.
  • First/Last Name - This is the full name of the contact, and is a required field to create the lead.
  • Source - This specifies how the lead was generate, for example: "Trade Show" or "Cold Call". Select the source from the drop down menu.
  • Marketing Campaign - This indicates any marketing campaign that has been applied to the lead. Select any relevant marketing campaign from the drop down menu.
  • Description- This information field allows you to detail any further information about the lead.
  • Important Note - This information field allows you to note high priority information about the lead. This information will be shown during order entry.
  • The following input fields are to record additional information for your benefit:
    • Industry - This is the general industry of the account, for example: "Aerospace" or "Health Care". Select the industry from the drop down menu.
    • Number of Employees - This indicates the number of employees and the company the account is associated with.
    • Ownership - This describes the structure of the account's ownership, for example: "LLC", or "Sole Proprietorship". Select the applicable ownership description from the drop down menu.
    • SIC Code - The Standard Industry Classification (SIC) code of the account.
    • Ticker Symbol - This is the stock symbol for the company associated with the account, if the account's company is publicly traded.

Contact Information

  • Country Code - This is the relevant country code for the account's primary phone number. The default is set to the value configured in CRM/SFA Configuration.
  • Area Code - This indicates the relevant area code for the account's phone number.
  • Phone Number - This is the seven digit phone number for the account.
  • Extension - This is an extension to direct your call to your contact at the account.
  • Person to Ask For - Should the contact at the account not have a direct line, this will indicate a name to direct your call to the appropriate person.
  • Email address - This is the primary email address for the account.
  • Web URL - This is the primary web address for the account.