Find Cases Screen

You may search for cases using the following fields:

• Subject - This is the previously assigned case subject.
• Priority - This criterion will search for cases with the priority level you have selected from the drop down menu (for example: "Critical (1)" or "On Hold (9)")
• Status - This criterion will search for cases with the current status you have selected from the drop down menu (for example: "Completed" or "Reviewed").
• Type - This criterion will search for the cases by a type selected from the drop down menu (for example: "Request for Bug Fix").

Click the [Find Cases] button to bring up all cases that match the search criteria you have entered. Clicking on the case name will take you to the View Case Screen.