Difference between revisions of "Find Cases Screen"
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Jump to navigationJump to search (New page: You may search for cases using the following fields: *'''Subject''' - This is the previously assigned case subject. *'''Priority''' - This criterion will search for cases with the priorit...) |
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*'''Type''' - This criterion will search for the cases by a type selected from the drop down menu (for example: "Request for Bug Fix"). | *'''Type''' - This criterion will search for the cases by a type selected from the drop down menu (for example: "Request for Bug Fix"). | ||
| − | Click the [Find Cases] button to bring up all cases that match the search criteria you have entered. Clicking on the case name will take you to the [[View Case Screen]]. | + | Click the [Find Cases] button to bring up all cases that match the search criteria you have entered. New cases or cases that have been updated since you last viewed them will be highlighted in bold. |
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| + | Clicking on the case name will take you to the [[View Case Screen]]. | ||
Latest revision as of 20:47, 27 September 2007
You may search for cases using the following fields:
- Subject - This is the previously assigned case subject.
- Priority - This criterion will search for cases with the priority level you have selected from the drop down menu (for example: "Critical (1)" or "On Hold (9)")
- Status - This criterion will search for cases with the current status you have selected from the drop down menu (for example: "Completed" or "Reviewed").
- Type - This criterion will search for the cases by a type selected from the drop down menu (for example: "Request for Bug Fix").
Click the [Find Cases] button to bring up all cases that match the search criteria you have entered. New cases or cases that have been updated since you last viewed them will be highlighted in bold.
Clicking on the case name will take you to the View Case Screen.
