Difference between revisions of "Configuring Your Applications"
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==Configuring the CRM/SFA Application== | ==Configuring the CRM/SFA Application== | ||
| − | === | + | === Notification Emails === |
| − | + | Notification emails can be configured and sent when the following events take place: | |
| − | + | * When people are added or removed from activities or events | |
| + | * When people are assigned to leads and accounts | ||
| + | * When catalog requests have been successfully fulfilled | ||
| − | + | To configure the notifications, you should edit the file hot-deploy/crmsfa/config/notification.properties This file configures the from email address, subject of the emails, the screen widget template for the notification emails, and URL to access the CRMSFA application. The default notification emails are fairly simple but could be customized to your needs. | |
| − | + | ||
| − | + | You can configure separate from emails for each type of notification, or use the common "from" property at the top for all of them. | |
| + | |||
| + | For fulfilled catalog requests, an email could be sent to the customer who had originally requested the catalog. To turn this feature off, set the email.marketing.catalog.sendCatalogRequestEmails property to "false" in notification.properties. | ||
| + | |||
| + | The email subject, body and "from" email address are also configured here by the properties subject.marketing.catalog, screen.location.marketing.catalog, from.marketing.catalog | ||
==Configuring the Purchasing Application== | ==Configuring the Purchasing Application== | ||
Revision as of 21:38, 25 October 2007
Contents
Configuring the CRM/SFA Application
Notification Emails
Notification emails can be configured and sent when the following events take place:
- When people are added or removed from activities or events
- When people are assigned to leads and accounts
- When catalog requests have been successfully fulfilled
To configure the notifications, you should edit the file hot-deploy/crmsfa/config/notification.properties This file configures the from email address, subject of the emails, the screen widget template for the notification emails, and URL to access the CRMSFA application. The default notification emails are fairly simple but could be customized to your needs.
You can configure separate from emails for each type of notification, or use the common "from" property at the top for all of them.
For fulfilled catalog requests, an email could be sent to the customer who had originally requested the catalog. To turn this feature off, set the email.marketing.catalog.sendCatalogRequestEmails property to "false" in notification.properties.
The email subject, body and "from" email address are also configured here by the properties subject.marketing.catalog, screen.location.marketing.catalog, from.marketing.catalog
