Do Not Ship

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If you have some customers who should not be shipped to, there are two ways to disable shipping to them:

Do Not Ship to Customer

You can use the Party Manager > Classifications tab to add the customer's ID to the "Do Not Ship" classification. Once a customer is on this classification, your customer service representatives will see a warning message during order entry and on the orders for this customer, and your warehouse shippers will not be able to pack an order or ship it out.

Credit Limit for Customer

You can set a credit limit for the customer in the Financials > Receivables customer agreements screens. The credit limit will prevent invoices from being approved if the invoices would cause the customer's outstanding balance to exceed the credit limit.

You can also configure your online store not to take orders for customers in the "Do Not Ship" classification group by setting the product store's "Allow Do Not Ship Orders" flag to "N".

Credit Limits << User Manual pages

The Orders Tab << Top of this Section

The Orders Tab << Tab pages >> Working with Partners