Other Components: The Thesaurus, The Reviews

Thesaurus

The thesaurus is a tool for defining word substitutions for the search function. For example, you may want users who search for “lapptop” to see the same results as those who search for “laptop.”

To do this, click on “Thesaurus,” put in “lapptop” in the box to the right of Keyword and “laptop” in the box next to “laptop.”

Select the relationship of “correct spelling” and click on “add.” Now, when someone searches for “lapptop,” the Open for business search function will automatically substitute it for “laptop” before conducting the search. You can also add “computer” as another alternative for “lapptop,” using the relationship “broader term.”

Now searches for “lapptop” will return results for both “laptop” and “computer.” Below the menu for defining keyword relationships, you will see a series of letters, each of which will show you keywords which begin with those letters, if you have a large collection of keywords that need to be separated out into multiple pages.

Each keyword will show a list of keywords for which it is a substitute and their relationships to the original keyword. Thus, if “lapptop” is a substitute for both “computer” and “laptop,” both words will be listed to the right of “lapptop” with their respective purposes.

Managing Reviews from Web Store Customers

The reviews page is used to approve product reviews before they are shown to customers. Once a customer enters a product review in the ecommerce module, it would show up here, with the name of the customer (even if the customer wishes the review to be anonymous), customer rating, and customer comments.

As the administrator, you can modify the customer's rating or comments. You can then select to change the status of the review from “Pending Approval” to either “Approved” or “Denied.”

Once approved, the review would become “live” and viewable by others on the site.