Difference between revisions of "Standard Accounting Procedures"
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Revision as of 00:32, 31 August 2007
This document describes how to manage some standard accounting procedures with opentaps.
Receivables
Customer Overpayments
If a customer sends a check that is too high, then:
- Receive the check as is, either in CRMSFA > Orders >> view order's Receive Payment page or Financials > Receivables >> Receive Payment
- Go to Financials > Payables
- Create a "customer refund" type payment for the customer
- Print the check and send it to the customer
- Mark it sent.
Small Nuisance Differences
Sometimes a customer might shortpay an order by a small amount, say $0.50, and it's not worth it to collect the difference. In that case,
- Manually mark the order approved in CRMSFA's order view. You can now ship the order, but the invoice would be left open with a small open balance.
- To close out the invoice, have your system administrator add a payment type of "Petty Writeoff" which is a sub-type of Receipt, and use the PaymentGlAccountTypeMap entity to configure it to point to a special GL account. Then, simply receive a payment of this type "Petty Writeoff" type for the customer and apply it to his invoice.
