Documentation To Do Screen

To Do

Accounts:

• • [Create Payment Methods]
    • make create payment methods common screen
    • shipping accounts

Activities

• Scheduling Conflicts
  • Busy/away during a time period
  • Schedule another task will give error
    • ignore conflicts
• My Activities/Find Activities
  • bold= new or updated since last view
  • color code for status

Cases

• My Cases/Find Cases
  • bold= new or updated since last view

Pending Review

• Account details
  • Account buttons
  • Contacts - are contacts of this account
    • [Remove] - disassociate
    • Add new contact- [Create New Contact]

• • View Marketing Campaign
    • Create Tracking Codes

• View Case
  • Activities
• Create Case
  • Account or contact is required

• Marketing section
  • Create Campaign
  • Find Campaign
  • Create Contact List
  • Find Contact List
  • Survey Results
• Team Members
  • CRM team members
  • Roles=Permissions
  • Team Leader - can change roles, add/remove members
  • Team members - view only