Difference between revisions of "Opentaps Asterisk Integration"

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opentaps can integrate [http://www.asterisk.org asterisk system] which allows your users to click-to-call or pop customer inforamtion on calling in. If you would like to use this feature, edit the file hot-deploy/opentaps-common/config/asterisk.properties and change the settings to the following fields:
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opentaps can be integrated with the [http://www.asterisk.org Asterisk open source PBX] which allows to call from opentaps using Asterisk and to be automatically redirected to the inbound caller in opentaps.  
  
<pre>
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To configure this, edit the file <tt>hot-deploy/opentaps-common/config/asterisk.properties</tt> and follow these steps:
# if enable asterisk support
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* Turn on asterisk integration by changing <tt>asterisk.enabled</tt> from N to Y
asterisk.enabled = N
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  asterisk.enabled = Y
# asterisk server host ip
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* Set up the asterisk server address and login credentials:
asterisk.host = 192.168.0.99
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  asterisk.host = asterisk.host.org
# asterisk manager username,defined in /etc/asterisk/manager.conf
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  asterisk.username = eventsdaemon
asterisk.username = asteriskuser
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  asterisk.password = password
# asterisk manager password
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* Enter the telephone number associated with your asterisk server. This should be a Plain Old Telephone System (POTS) phone number that someone from the outside could call you on:
asterisk.password = password
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  asterisk.countryCode = 1
# out dial prev code
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  asterisk.areaCode = 310
asterisk.outbound.prev = 9
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  asterisk.phoneNumber = 9876543
</pre>
 

Revision as of 17:08, 17 March 2009

opentaps can be integrated with the Asterisk open source PBX which allows to call from opentaps using Asterisk and to be automatically redirected to the inbound caller in opentaps.

To configure this, edit the file hot-deploy/opentaps-common/config/asterisk.properties and follow these steps:

  • Turn on asterisk integration by changing asterisk.enabled from N to Y
 asterisk.enabled = Y
  • Set up the asterisk server address and login credentials:
 asterisk.host = asterisk.host.org
 asterisk.username = eventsdaemon
 asterisk.password = password
  • Enter the telephone number associated with your asterisk server. This should be a Plain Old Telephone System (POTS) phone number that someone from the outside could call you on:
 asterisk.countryCode = 1
 asterisk.areaCode = 310
 asterisk.phoneNumber = 9876543